Restaurant reservations and WhatsApp AI concierge with zero cover fees
A cloud reservation and floor-plan system built for restaurants, hotel dining rooms, rooftop bars, and beach clubs.
Let guests book tables or daybeds via WhatsApp in their own language, fill more seats during peak hours, and keep 100% of your revenue with zero per-cover fees.
24/7 WhatsApp and web chat concierge
Guests rarely want to download an app or fill in a long web form just to book dinner or reserve a poolside daybed. RM-Tables gives your venue an AI concierge that replies immediately on WhatsApp and web chat, 24 hours a day.
The concierge chats naturally in over 20 languages, answers common questions about menus, opening hours, dress codes, and minimum spends, and notes food allergies or special occasions on the booking. Whenever a guest has an unusual request or wants to speak to a person, your host team can step into the conversation with one click from the shared inbox.
- Bookings on WhatsApp and web chat
- Takes reservations, changes times, and answers guest questions automatically around the clock
- Speaks 20+ languages
- Replies fluently in English, Thai, Indonesian, French, German, Mandarin, and more
- Logs allergies and special occasions
- Records dietary requirements, birthdays, and seating requests straight onto the reservation
- Instant confirmations
- Sends immediate WhatsApp and email confirmations with calendar links and directions
- One-click staff takeover
- Hosts see every conversation in one inbox and can take over personally at any moment
Smart table allocation that fills more seats
Simple booking systems work like fixed grids, often leaving awkward two-seat gaps on four-seat tables or turning away profitable bookings during peak service.
RM-Tables automatically arranges bookings across your floor plan to make the best use of your tables without rushing guests. It adjusts sitting lengths by party size and time of day, joins or splits tables when needed, and spaces out arrivals so your kitchen and bar are not overwhelmed all at once.
- Fewer empty seats at peak times
- Places bookings intelligently so small tables do not block larger group combinations
- Realistic turn times
- Adjusts expected dining duration for a quick lunch for two versus a long dinner for eight
- Automatic table combinations
- Knows which tables can be joined for larger parties and splits them back for later sittings
- Smooth kitchen pacing
- Spreads arrival times evenly so the kitchen and dispense bar are never hit with every order at once
- Ready for AI travel assistants
- Built so that when travellers ask AI assistants to find and book a table, your venue can take the booking directly
Interactive floor plans and daybed picking
Your host stand runs from a clear visual floor plan on any tablet or computer. You can set up separate areas for indoor dining, garden terraces, rooftop bars, and beachfront decks.
For beach clubs, pool clubs, and scenic terraces, you can let guests choose their exact daybed, cabana, or table on an interactive map when they book online, and collect deposits or minimum-spend agreements upfront.
- Pick your own daybed or table
- Lets beach club and terrace guests choose their exact spot on an interactive venue map
- Upfront deposits and minimum spends (0% platform markup)
- Collects booking deposits or no-show card guarantees straight into your own payment gateway account with zero commission surcharge from us
- Live host console
- Shows seated tables, upcoming arrivals, and walk-in waitlists on a live colour-coded floor map
- Separate day and night layouts
- Switches floor plans automatically between breakfast, poolside daybeds, sunset drinks, and dinner
Connected to your POS and hotel front desk
When a restaurant sits inside a hotel or resort, dining should never be cut off from reception. RM-Tables connects directly to Resort Manager Flex, as well as leading third-party POS and hotel systems on the Advanced plan.
Hosts can see on the floor plan whether a table is on starters, mains, or coffee, and whether a diner is an in-house hotel guest — while Resort Manager Flex POS verifies the open room account and posts the restaurant bill straight to their hotel folio. Every reservation and meal spend updates the guest's profile in RM-CRM.
- Live meal progress on the floor plan
- Shows hosts which course each table is on so they know when a table will free up
- Built-in POS & PMS connectors (Advanced)
- Connects to Resort Manager Flex, Oracle MICROS Simphony & OPERA Cloud, Lightspeed, and Square
- In-house guest visibility & POS room-charge flow
- Highlights in-house hotel guests at the host stand while Resort Manager Flex POS posts restaurant bills straight to their room folio
- Builds your guest database
- Saves dining history, favourite dishes, and total spend into RM-CRM automatically
Transparent pricing and optional add-ons, with zero per-cover fees
Third-party booking networks charge $1.00 to $2.50 for every seated diner, costing busy restaurants thousands each month for their own regular customers. RM-Tables charges a flat monthly rate with zero cover fees, and includes RM-CRM Basic ($0) at no extra cost. See our full pricing page for complete details.
- RM-Tables Basic ($49/venue/month or $490/year)
- Includes 100 bookings/month (plus $2.00 per additional booking billed monthly in arrears), the online booking widget, web chat AI concierge, visual floor plan, waitlist, and RM-CRM Basic ($0)
- RM-Tables Advanced ($149/venue/month or $1,490/year)
- Unlimited bookings, 24/7 WhatsApp AI concierge, Reserve with Google, Instagram and Facebook booking, smart seat allocation, interactive guest daybed and table picking, POS & PMS connectors, deposit collection, and RM-CRM Basic ($0)
- Add-on: Additional Venues (+$99/venue/month or $990/year)
- Add extra restaurants, rooftop bars, or pool decks under the same property or restaurant group on Advanced
- Add-on: WhatsApp Messaging (Billed monthly in arrears on actual usage)
- WhatsApp messages are billed at the end of each month based on actual usage at transparent wholesale cost plus 20% handling margin
- Zero per-cover commissions
- Never pay a fee per diner, whether the booking comes from your website, Google, Instagram, or WhatsApp
Clear subscription plans, or a tailored quote for your property.
See our published monthly rates for RM-WiFi, RM-Tables, RM-CRM, RM-Desk and Resort Manager Flex on our Pricing page, or tell us how many rooms and outlets you run and which add-on modules you need for a tailored proposal.