Simple, transparent pricing and optional add-on modules
Start with a single module — such as guest Wi-Fi, restaurant bookings, or a $79 bar POS — or run your entire hotel, villa estate, or resort on one connected platform.
Every cloud and hybrid subscription has a published monthly rate (save ~17% when paying annually — 12 months for the price of 10), comes with a **14-day free trial** on self-serve plans, and lets you add only the payment processors or specialist modules your property actually uses.
Standalone POS for bars, restaurants, cafés, and beach clubs
Run Resort Manager POS in any food and beverage venue without needing hotel rooms. While other POS companies charge $50 to $89 per month for every extra iPad or till screen, we charge one flat price per outlet.
- Standalone POS ($79/outlet/month or $790/year)
- One flat fee per restaurant, bar, café, or beach club
- Unlimited POS terminals
- Add as many cashier tills, waiter tablets, bar screens, and kitchen displays in that outlet as you need at $0 extra
- Keeps working when the internet drops
- In our Hybrid setup, a small local sync computer keeps your cashier terminals taking orders, printing kitchen tickets, and closing bills during internet outages
- RM-CRM Basic ($0) included
- Every POS subscription includes Golden Guest Profiles, preset guest segments, 500 campaign emails/month, and the 05:00 AM Daily Manager's Digest at no extra charge
- Use your own card machines or connect an online payment gateway
- Keep your existing bank card terminals at $0 extra, or add an online payment gateway module if you want digital bill settlement
Resort Manager Flex for villas, hotels, and resorts
Resort Manager Flex gives you modern web access from any browser, paired with our Hybrid Cloud with local cache (which keeps Front Desk Reception and POS Cashier terminals working when the internet goes down) or a Fully On-Premises server for remote islands. Every Flex plan includes a 0% commission Direct Booking Engine, a built-in Two-Way OTA Channel Manager, and RM-CRM Basic ($0) free.
- Flex Lobby ($8/room/month, $80/month minimum)
- For villas, B&Bs, and small hotels without a restaurant (Hybrid Cloud with local cache). Includes Core PMS, Front Desk, Housekeeping, 0% Commission Direct Booking Engine, Two-Way OTA Channel Manager, standard invoice numbering, plus RM-CRM Basic ($0)
- Flex Venue ($11/room/month + $79/outlet/month, $200/month minimum)
- For boutique hotels with bars or restaurants (Hybrid Cloud with local cache). Includes everything in Lobby, plus hotel-integrated POS (unlimited terminals per outlet and direct room-charge posting) and RM-CRM Basic ($0)
- Flex Estate ($18/room/month + $99/outlet/month, $350/month minimum)
- For full-service hotels and resorts (Hybrid Cloud with local cache). Includes everything in Venue (Front Desk, Housekeeping, Booking Engine, Channel Manager, Hotel POS, and RM-CRM Basic ($0)), plus full back-office Accounting (Accounts Receivable, Accounts Payable, General Ledger, Bank Reconciliation, Multi-Currency) and Ingredient-Level Recipe Costing & Stock Depletion
- Flex Estate Pro ($21.60/room/month + $99/outlet/month, $350/month minimum — Fully On-Premises Server)
- For islands and remote areas with poor internet. Includes everything in Estate (including RM-CRM Basic ($0)), installed on a dedicated server at your property so 99% of the system keeps running during an internet outage
- Unlimited staff logins
- No per-user or per-workstation fees across reception, housekeeping, or back office
Resort Manager Flex optional add-on modules
Every property operates differently. Rather than inflating base subscription prices with specialist modules you may never open, Resort Manager Flex lets you add only the payment processors, operational modules, and hardware interfaces your property actually needs.
- Online Payment Gateways: Stripe, 2C2P & Xendit ($25/gateway/venue/month or $250/year)
- Connect your own merchant account (Stripe internationally, 2C2P across Thailand, Southeast Asia and Europe, or Xendit in Indonesia and the Philippines for cards, QRIS, e-wallets, and bank transfers) to take online booking deposits, settle room folios, and process POS bills. Priced as a flat $25/month service fee per gateway — we never charge a percentage commission markup on your transactions
- Dynamic Rates — Occupancy-Based Pricing ($49/venue/month or $490/year)
- Rules that automatically step room rates up or down as each room type fills across your direct booking engine and connected channels
- Revenue Intelligence ($49/venue/month or $490/year)
- Pace, pickup, and occupancy forecasting built from your property's own trading history
- SiteMinder GDS Connector ($35/venue/month or $350/year) & Xero Accounting Connector ($25/venue/month or $250/year)
- Optional enterprise distribution connector alongside the built-in channel manager, plus automated ledger export to Xero
- Country-Specific Tax & E-Invoicing Compliance ($35/country/venue/month or $350/year)
- Automated tax-authority and e-invoicing connections where mandated by national law (standard sequential invoice and receipt numbering is included free in every plan)
- Telephone Billing PABX ($25/venue/month) & Local Wi-Fi Access Control ($25/venue/month)
- Posts in-room phone call charges automatically to guest folios, and links on-site MikroTik routers to check-in and check-out status
RM-WiFi guest captive portal and add-ons
RM-WiFi is a cloud guest Wi-Fi portal that works with your existing routers and access points (MikroTik, Ubiquiti UniFi, TP-Link Omada) with guided non-technical onboarding, or with an optional pre-configured plug-and-play gateway router delivered ready to plug into your modem. Staying hotel guests sign in with their room number and surname (direct-booked guests are never asked for an email address, while OTA-booked guests can be prompted for a verified email and optional marketing consent so you can invite them back direct), and walk-in diners and day visitors sign in with their email or social login. Every RM-WiFi plan includes 1,000 marketing emails/month and RM-CRM Basic ($0) free.
- Café & Standalone F&B ($30/venue/month or $300/year)
- For cafés, bars, restaurants, and beach clubs. Includes branded welcome screens, email and social sign-in, 1,000 marketing emails/month, plus RM-CRM Basic ($0)
- RM Hotel Loyalty ($50/venue/month or $500/year)
- Loyalty rate for hotels and resorts running Resort Manager Flex or Classic. Includes live room and surname check-in verification, automatic check-out disconnection after a short grace period, 1,000 marketing emails/month, plus RM-CRM Basic ($0)
- Hotel — Any PMS ($75/venue/month or $750/year)
- For hotels and resorts running OPERA, Mews, Cloudbeds, Protel, or a custom PMS. Includes one front-desk PMS connector, live room and surname verification, 1,000 marketing emails/month, plus RM-CRM Basic ($0)
- Optional Pre-Configured Plug-and-Play Gateway Router
- Use your existing MikroTik, Ubiquiti UniFi, or TP-Link Omada hardware at $0 with guided non-technical onboarding, or order a pre-configured plug-and-play gateway router outright at cost plus shipping (yours to own with no hardware loan return traps — or 1 included free, shipping only, on annual prepay Hotel plans)
- Add-on: Third-Party CRM & Mailing Integrations ($15/integration/venue/month or $150/year)
- Sync verified guest emails automatically to HubSpot, Mailchimp, Omnisend, Klaviyo, Zapier / webhooks, or scheduled file drops. Sold individually per connector (the Resort Manager connection and CSV spreadsheet exports are always $0)
- Add-on: Prepaid Extra Email Packs (1,000 = $2.50 | 10,000 = $23.00 | 25,000 = $50.00 | 50,000 = $85.00)
- Prepaid non-expiring email packs purchased per product. Purchased email blocks never expire, and your 1,000 free monthly emails are always used first (or send at $0 using your own email server)
- Add-on: SMS Verification Packs ($45 per 500 messages, one-off)
- For venues that verify guest mobile numbers by SMS passcode; prepaid balances never expire (or $0 if you connect your own SMS provider)
- Add-on: Full White-Label Portal ($20/venue/month or $200/year)
- Removes the small "Powered by Resort Manager" footer and uses your own custom web domain
RM-Tables restaurant reservations, AI concierge and add-ons
RM-Tables lets guests book tables or beach club daybeds online or via WhatsApp in over 20 languages, with smart table allocation and zero per-cover fees. Every RM-Tables plan includes RM-CRM Basic ($0) free.
- RM-Tables Basic ($49/venue/month or $490/year)
- Includes 100 bookings/month (plus $2.00 per additional booking billed monthly in arrears), your website booking widget, web chat AI concierge (200k AI tokens/month), visual floor plan, waitlist, and RM-CRM Basic ($0)
- RM-Tables Advanced ($149/venue/month or $1,490/year)
- Unlimited bookings with zero per-cover fees, 24/7 autonomous WhatsApp AI concierge in 20+ languages, Reserve with Google, Instagram and Facebook booking, live POS & PMS connectors (Resort Manager Flex, Oracle MICROS Simphony & OPERA Cloud, Lightspeed, Square), booking deposits and no-show card holds via your own payment gateway with 0% platform markup, smart seat allocation, and interactive guest daybed and table picking on a map
- Add-on: Additional Venues (+$99/venue/month or $990/year)
- Add extra restaurants, rooftop bars, or pool decks under the same property or restaurant group on Advanced
- Add-on: WhatsApp Messaging (Billed monthly in arrears on actual usage)
- WhatsApp messages are billed at the end of each month based on actual usage at transparent wholesale cost plus 20% handling margin
RM-CRM guest profiles, hospitality marketing and add-ons
RM-CRM brings room stays, restaurant bills, table bookings, and Wi-Fi logins together into a single Golden Profile for every guest, and helps convert one-time OTA guests into direct repeat bookings.
- RM-CRM Basic ($0 bundled with every Resort Manager product)
- Included free with every Resort Manager Flex plan, Standalone POS, RM-WiFi, and RM-Tables. Gives you Golden Guest Profiles, preset guest segments, single-step welcome and review emails (with 500 campaign emails/month included), and the 05:00 AM Daily Manager's Digest
- RM-CRM Advanced ($99/month for 1–3 venues | $149/month for 4–10 venues | $249/month for 11+ venues)
- Includes 5,000 campaign emails/month (1–3 venues), 10,000 campaign emails/month (4–10 venues), or 25,000 campaign emails/month (11+ venues), and unlocks automatic behavioural guest tagging (VIPs, local regulars vs overseas tourists, unmasked OTA guests), custom audience builder, multi-step WhatsApp and email journeys (OTA-to-direct conversion, abandoned booking recovery), broadcast campaign studio with automatic translation, voucher ROI tracking, shared two-way team inbox, Villa Owner Portal with live occupancy calendars and private guest details, and external connectors (Mailchimp, Klaviyo, Omnisend, Zapier). Save 2 months free on annual billing ($990/yr, $1,490/yr, or $2,490/yr)
- Add-on: Prepaid Direct Email Packs (1,000 = $2.50 | 10,000 = $23.00 | 25,000 = $50.00 | 50,000 = $85.00)
- Every Basic property includes 500 campaign emails/month and Advanced includes 5,000 to 25,000 campaign emails/month; additional broadcast emails use prepaid non-expiring email packs purchased for RM-CRM (or send via your own mail server)
- Add-on: WhatsApp Messaging (Billed monthly in arrears on actual usage)
- Pre-arrival, in-stay, and marketing WhatsApp messages are billed at the end of each month based on the exact number of messages sent
RM-Desk customer service desk, AI reply drafting and add-ons
RM-Desk is our multi-channel customer service desk, developed and used in-house to support our own global hotel and restaurant operations for 17 years. It handles customer enquiries, maintenance tickets, and service requests across email, WhatsApp, and a customer web portal with pragmatic AI reply drafting. Available standalone for any service business or combined on your single Resort Manager subscription.
- Free ($0 forever)
- 1 licensed agent, 1 queue, Resort Manager-branded customer portal, basic service overview, and email intake. Ideal for solo founders and small property operators. No credit card required
- Pro ($19/month or $190/year)
- 1 licensed agent, custom-branded customer portal, in-product AI reply drafting (3M tokens/month pooled), semantic search, SLA tracking, Model Context Protocol (MCP) server access, custom fields, and core reports. Optional CRM Link add-on: $9/month ($90/year)
- Company ($35/month or $350/year base for 2 agents included, plus $8/agent/month for each additional agent)
- Includes 2 licensed agents in the base price plus $8/month ($80/year) per extra agent with no seat cap, CRM Link included at $0, multiple queues, team workload segmentation, advanced reporting, scheduled summaries, and shared AI token allowances ($59/month for 5 agents)
- Add-on: CRM Link on Pro ($9/helpdesk/month or $90/year)
- Synchronises local customer records and tickets with your HubSpot CRM pipeline (included at $0 in Company)
- Add-on: WhatsApp Channel (Billed monthly in arrears on actual usage)
- Inbound and outbound WhatsApp messaging billed at transparent wholesale cost plus platform margin on your unified subscription
- Compare helpdesks
- See our comparison of RM-Desk vs Zendesk, Freshdesk, and Help Scout for transparent pricing and seat comparisons
Why Resort Manager Classic does not have a single fixed price
Resort Manager Classic is our traditional perpetual on-premise Windows system, used by hotels and resorts for over seventeen years. Unlike subscription software with fixed tiers, Classic does not have a single list price because every property builds its licence from user-selectable modules — so you never pay for software your property does not use.
- Choose your core edition
- Start with Resort Manager Lite (Front Desk, Reservations, Housekeeping, Guest Relations, Point of Sales, and Reporting) for smaller properties, or full Resort Manager (which adds Finance, Multi-Currency Double-Entry Accounting, Inventory Control, Purchasing, and POS Recipes)
- Select only the add-on interfaces your property needs
- Pick from nine optional hardware and software interfaces (see full Classic add-ons list): Channel Manager Interface (SiteMinder), PABX Telephone Interface, Electronic Key / Door Lock Interface, CRM Interface, Guest Internet Access Control, Secure Remote Access, Daily Currency Exchange Rate Interface, Housekeeping & Maintenance Mobile App, and Point of Sales Mobile App
- Free installation and staff training included
- Every modular Classic package includes installation, configuration, and staff training (you only cover actual travel expenses incurred). Request a personalised quotation and tell us which modules and room count you have
Clear subscription plans, or a tailored quote for your property.
See our published monthly rates for RM-WiFi, RM-Tables, RM-CRM, RM-Desk and Resort Manager Flex on our Pricing page, or tell us how many rooms and outlets you run and which add-on modules you need for a tailored proposal.