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After-Sales Support

Support

After Sales Support

The Resort Manager team understands how vital after-sales support and service are to our customers. It is vital for a company that its systems operate at peak efficiency at all times. Regardless of the circumstances or unexpected happenings, our clients may be assured that help is on the way. It is our responsibility to ensure that our clients’ systems are kept up to date in order to protect their business operations.

All Resort Manager products come with a 12-month guarantee that includes unlimited assistance for any operating or software problems via a web-based problem reporting system. Furthermore, the guarantee covers the repair or replacement of damaged hardware.

Following the initial 12-month period, all of our customers are provided a fixed-price support plan that guarantees priority service on all systems. Free upgrades are also available to support contract holders. Managers understand how vital after-sales support and service are to our customers. It is vital for a company that its systems operate at peak efficiency at all times. Regardless of the circumstances or unexpected happenings, our clients may be assured that help is on the way. It is our responsibility to ensure that our clients’ systems are kept up to date in order to protect their business operations.

All Resort Manager products come with a 12-month guarantee that includes unlimited assistance for any operating or software problems via a web-based problem reporting system or via our phone, email, and live chat support services. Furthermore, the guarantee covers the repair or replacement of damaged hardware.

Following the initial 12-month period, all of our customers are provided a fixed-price support plan that guarantees priority service on all systems. Free upgrades are also available to support contract holders.

Installation and Training

In conjunction with the purchase of any modular package, Resort Manager offers complimentary installation and training services. There is also the possibility of receiving additional training and system review services after that. When it comes to smaller systems, this benefit is only available for the cost of flight, and it is included at no cost for all medium- to large-installation packages.

Discuss Installation and Training Services

Online Instruction Manuals

There is a thorough instruction manual available for each and every module that makes up Resort Manager. The instructions are delivered in a straightforward manner, with detailed, step-by-step instructions that are accompanied by full-color screen photos. Just a basic understanding of computers is required in order to follow the manuals.